HD Intake Solutions

Industry Research

The Legal Intake Pulse Survey

How are law firms actually handling new-client intake?

I'm collecting anonymous responses from people throughout the legal industry to better understand how law firms actually handle new-client intake — from the people answering the phones to the attorneys, managers, marketers, and firm owners responsible for the process.

Whether you work directly in intake or simply see how intake operates inside your firm, your perspective matters.

The survey takes about 3 minutes. There are no “right” answers — I want to understand what firms are actually doing.

Individual responses will not be publicly attributed to you or your firm without permission.

Question 1 of 119%
Which best describes your role?